👉 Q: How do I order a personalized wooden sign from PixelaWoodSigns?
A: Ordering a personalized wooden sign from PixelaWoodSigns is easy. Simply browse our selection of customizable designs on our Etsy store, select the design you like, and provide us with the information needed to personalize the sign according to your preferences. We will then create the sign and ship it to you.
👉 Q: Can I request a custom design?
A: Yes, we accept custom design requests. Please contact us to discuss your design idea and we will work with you to create a unique and personalized wooden sign.
👉 Q: What types of wooden signs do you offer?
A: We offer a variety of wooden signs, including wedding signs, birthday signs, anniversary signs, graduation signs, and more. We also offer signs for businesses, such as store signs, restaurant signs, and office signs.
👉 Q: How long does it take to receive my wooden sign?
A: Our current processing time is 5 - 7 business days. Once your order is shipped, it usually takes 3 - 14 business days to arrive.
👉 Q: What if my wooden sign arrives damaged?
A: If your wooden sign arrives damaged, please contact us immediately with photos of the damage. We will work with you to provide a replacement or a refund, depending on the situation.
👉 Q: What if I have a question or concern that isn't answered here?
A: If you have any questions or concerns that aren't answered on this page, please contact us via Etsy messaging and we will be happy to assist you. We strive to provide exceptional customer service and want to ensure that you are completely satisfied with your purchase.
Shipping
The products are delivered by courier throughout the Canada and United States. On average, in the areas covered by the courier, the value of transport is $30. Orders over $400 benefit from free shipping. If you are not in the access area, we will contact you to inform you of the additional rate.
Return policy
The return of the products can be made within 14 days, calculated from the moment of receiving the package. To return a product please send us an e-mails at pixelawoodsigns@gmail.com